{"id":1516,"date":"2022-02-08T14:56:13","date_gmt":"2022-02-08T14:56:13","guid":{"rendered":"https:\/\/advisingfamilies.org\/uk\/?p=1516"},"modified":"2026-05-07T16:35:15","modified_gmt":"2026-05-07T16:35:15","slug":"how-to-set-up-your-digital-legacy","status":"publish","type":"post","link":"https:\/\/advisingfamilies.org\/uk\/information-portal\/family-matters\/how-to-set-up-your-digital-legacy\/","title":{"rendered":"How to set up your digital accounts so that your loved ones can access them if you&#8217;re not able to"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><strong>Last updated: May 2026<br>Read time: eight minutes<\/strong><\/p>\n\n\n\n<p>When a loved one dies or if they are incapacitated, you might wish to access their digital accounts for sentimental items such as photos and videos. These online profiles and accounts are part of your loved one\u2019s \u2018digital legacy\u2019.<\/p>\n\n\n\n<p>These accounts often have terms and conditions that mean that they are private and not to be shared. This has led to many families not being able to access a loved one\u2019s account after they have passed away.<\/p>\n\n\n\n<p>As a result, some social media companies and internet service providers have put tools in place so you can decide how your loved ones can access your accounts after your death, or if you lack capacity to access them yourself.<\/p>\n\n\n\n<p>We have set out the process for using the following legacy tools:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#facebook\">Facebook<\/a>;<\/li>\n\n\n\n<li><a href=\"#google\">Google<\/a>;<\/li>\n\n\n\n<li><a href=\"#apple\">Apple<\/a>;<\/li>\n\n\n\n<li><a href=\"#linkedin\">LinkedIn<\/a>;<\/li>\n\n\n\n<li><a href=\"#twitter\">Twitter<\/a>, and<\/li>\n\n\n\n<li><a href=\"#instagram\">Instagram<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>For the majority of these tools, the process should only take a few minutes to complete. Doing so will give you peace of mind that your loved ones can access your photos and other digital assets in your absence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"facebook\"><strong><u><span style=\"text-decoration: underline\">Facebook<\/span><\/u><\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legacy tools<\/strong><\/h3>\n\n\n\n<p>Facebook offers the account holder three legacy options:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Have your account permanently deleted when you die.<\/li>\n\n\n\n<li>Memorialise your account and <a href=\"https:\/\/www.facebook.com\/help\/1070665206293088?helpref=faq_content\" target=\"_blank\" rel=\"noreferrer noopener\">appoint a Legacy Contact<\/a>. They must have a Facebook account to manage the memorialised account, but the functionality available to them is limited.<\/li>\n\n\n\n<li>Set up a new tribute section, where friends and family can share posts on a separate page. This is not yet available in all countries.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to use<\/strong><\/h3>\n\n\n\n<p>To have your account permanently deleted on your death:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the top right of Facebook, tap the downward pointing arrow.<\/li>\n\n\n\n<li>Scroll down and tap \u2018Settings &amp; privacy\u2019.<\/li>\n\n\n\n<li>Scroll down and tap \u2018Settings\u2019.<\/li>\n\n\n\n<li>Under General Account Settings, Memorialization Settings, select Edit<\/li>\n\n\n\n<li>Tap \u2018Delete Account After Death\u2019, select \u2018Yes, Delete After Death\u2019 and tap \u2018Save\u2019.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Default position<\/strong><\/h3>\n\n\n\n<p>Currently, if you don\u2019t use any of Facebook\u2019s legacy tools then Facebook\u2019s default is to memorialise the account:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The word \u2018remembering\u2019 will appear next to the user\u2019s handle<\/li>\n\n\n\n<li>You have the option to allow friends and family to share posts on your memorialised timeline<\/li>\n\n\n\n<li>Facebook won\u2019t serve a memorialised profile in the birthday reminders or people you may know features<\/li>\n\n\n\n<li>The account is locked and no one can log in.<\/li>\n<\/ul>\n\n\n\n<p>If there is no Legacy Contact appointed, a loved one will need to notify Facebook by completing a \u2018Request to Memorialise Form\u2019.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.facebook.com\/help\/1568013990080948\" target=\"_blank\" rel=\"noreferrer noopener\">Further information on memorialisation and what your legacy contact can do with your account is available here.<\/a><\/p>\n\n\n\n<p><a href=\"#top\">&#8211; Return to the top of the page &#8211;<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"google\"><strong><u>Google<\/u><\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legacy tools<\/strong><\/h3>\n\n\n\n<p>Google\u2019s legacy tool is <a href=\"https:\/\/support.google.com\/accounts\/answer\/3036546?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Inactive Account Manager<\/a> and you can:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Decide when Google should consider the account inactive;<\/li>\n\n\n\n<li>Choose up to ten people to notify if your Google account becomes inactive;<\/li>\n\n\n\n<li>Choose which data your trusted contacts get access to, and<\/li>\n\n\n\n<li>Decide if your inactive account should be deleted.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to use<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access Inactive Account Manager from the Accounts page \u2013 or <a href=\"https:\/\/myaccount.google.com\/inactive\" target=\"_blank\" rel=\"noreferrer noopener\">use this link to access Inactive Account Manager<\/a>. <\/li>\n\n\n\n<li>Click the blue \u2018Start\u2019 button.<\/li>\n\n\n\n<li>This brings up a page reading &#8216;Plan what happens to your data if you can&#8217;t use your Google Account any more&#8217;. It asks you to decide how long to wait before triggering your plan. You must provide a mobile phone number to which Google will send a warning text message before your account is deemed inactive. You can also provide an alternate email address that is associated with your account.<\/li>\n\n\n\n<li>You can then choose up to 10 people for Google to notify via email if your Google account becomes inactive. You are also given the option of setting up AutoReply to inform anyone that you are no longer using this account. <\/li>\n\n\n\n<li>The next window offers you the chance to decide if your inactive Google Account should be deleted. <\/li>\n\n\n\n<li>You will be asked to review your plan before clicking on the blue &#8216;CONFIRM PLAN&#8217; button. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Default position<\/strong><\/h3>\n\n\n\n<p>If the account holder has not set up Google Inactive Account Manager, the personal representative of the estate may need a Court order to obtain the account holder\u2019s data.<\/p>\n\n\n\n<p><a href=\"https:\/\/support.google.com\/accounts\/answer\/3036546?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Further information about Google Inactive Account Manager is available here<\/a>.<\/p>\n\n\n\n<p><a href=\"#top\">&#8211; Return to the top of the page &#8211; <\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"apple\"><strong><u>Apple<\/u><\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legacy tools<\/strong><\/h3>\n\n\n\n<p>Apple offers a legacy tool called Legacy Contact that allows a nominated contact access to your Apple account after you have died. The device must have iOS 15.2, iPadOS 15.2 or macOS 12.1 and later versions. Generally, you have to be aged 13 or over to set up a Legacy Contact, but age can vary between countries.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to use<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open\u00a0\u2018Settings\u2019.<\/li>\n\n\n\n<li>Tap your\u00a0name.<\/li>\n\n\n\n<li>Select\u00a0\u2018Password &amp; Security\u2019.<\/li>\n\n\n\n<li>Click on \u2018Legacy Contact\u2019.<\/li>\n\n\n\n<li>Tap\u00a0\u2018Add Legacy Contact\u2019, then\u00a0\u2018Add Legacy Contact\u2019\u00a0again. You may be required to authenticate yourself at this point.<\/li>\n\n\n\n<li>If you are in a Family Sharing group, you can select another\u00a0group member\u00a0as your contact, or you can tap\u00a0\u2018Choose Someone Else\u2019.<\/li>\n\n\n\n<li>If you aren&#8217;t in a Family Sharing group, or you chose someone else, select someone from the list of\u00a0contacts. Tap the\u00a0email or mobile phone number\u00a0of the contact to select it.<\/li>\n\n\n\n<li>On the \u2018Access to Your Digital Legacy\u2019 screen, read the notification, then tap\u00a0\u2018Continue\u2019.<\/li>\n\n\n\n<li>Select either to\u00a0\u2018Send a Message\u2019\u00a0to the contact containing an access key, or to\u00a0\u2018Print a Copy\u2019\u00a0of the access key to share manually or add to your estate planning documentation.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Default position<\/strong><\/h3>\n\n\n\n<p>Currently, if the Legacy Contact has not been selected then no one has access to the account and it will ultimately be deleted after Apple&#8217;s retention policy has lapsed due to an unpaid iCloud account. If your loved ones want to access your account, they would have to obtain a court order, which can be expensive and difficult to obtain.<\/p>\n\n\n\n<p><a href=\"https:\/\/support.apple.com\/en-gb\/HT208510\" target=\"_blank\" rel=\"noreferrer noopener\">Further information on Apple\u2019s policies on how to request access to a deceased family member\u2019s Apple account is available here<\/a>.<\/p>\n\n\n\n<p><a href=\"#top\"> &#8211; Return to the top of the page &#8211;  <\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"linkedin\"><strong><u>LinkedIn<\/u><\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legacy tools<\/strong><\/h3>\n\n\n\n<p>LinkedIn memoralises accounts internally, but the profile is hidden from public view. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to use<\/strong><\/h3>\n\n\n\n<p>If you have the authority to act on behalf of someone, you will need to contact LinkedIn and provide a range of information. <a href=\"https:\/\/www.linkedin.com\/help\/linkedin\/answer\/124752\/memorialize-or-close-the-account-of-a-deceased-member?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\">More information on LinkedIn\u2019s options to memorialise or close the account of a deceased member is available here.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Default position<\/strong><\/h3>\n\n\n\n<p>A loved one will need to contact LinkedIn to report them as deceased, which will result in the account being hidden.<\/p>\n\n\n\n<p> <a href=\"#top\">&#8211; Return to the top of the page &#8211; <\/a> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"twitter\"><span style=\"text-decoration: underline\"><strong><u>Twitter<\/u><\/strong>\/X<\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legacy tools<\/strong><\/h3>\n\n\n\n<p>If no request is made, the account may remain visible indefinitely. X does not apply a predictable deletion timeline based on inactivity, although it does have provision for loss of capacity. They say: &#8216;we can work with a person authorized to act on the behalf of the user to have an account deactivated.&#8217; <\/p>\n\n\n\n<p>Find out how to <a href=\"https:\/\/help.x.com\/en\/rules-and-policies\/contact-x-about-a-deceased-family-members-account\">contact X about a deceased family member&#8217;s account<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><u>Instagram<\/u><\/strong><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legacy tools<\/strong><\/h3>\n\n\n\n<p>There are no legacy tools available during the life of the Instagram account holder and when the account holder passes away, there are only two options for the account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Memorialisation<\/li>\n\n\n\n<li>Deletion.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to use<\/strong><\/h3>\n\n\n\n<p>For <a href=\"https:\/\/help.instagram.com\/231764660354188\" target=\"_blank\" rel=\"noreferrer noopener\">Memorialisation<\/a> a person authorised to act on behalf of the estate or a verified immediate family member must <a href=\"https:\/\/help.instagram.com\/contact\/452224988254813?helpref=faq_content\" target=\"_blank\" rel=\"noreferrer noopener\">submit a request<\/a> for the account to be memorialised. The applicant will need to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>full name and Instagram handle of the deceased person, and<\/li>\n\n\n\n<li>death certificate.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Default position<\/strong><\/h3>\n\n\n\n<p>Currently, the only alternative to Memorialisation is deletion and an authorised person must complete a form called the \u2018Removal Request for Deceased Person\u2019 on Instagram. They must provide proof of death in order to have an account permanently deleted. If niether deletion or memorialisation is requested, the account will generally remain visible, inaccessible but not frozen. <\/p>\n\n\n\n<p><a href=\"https:\/\/help.instagram.com\/264154560391256\" target=\"_blank\" rel=\"noreferrer noopener\">More information on Instagram\u2019s policies in this area is available here.<\/a><\/p>\n\n\n\n<p> <a href=\"#top\">&#8211; Return to the top of the page &#8211; <\/a> <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n\n\n\n<p><\/p>\n<div id=\"s-share-buttons\" class=\"horizontal-w-c-circular s-share-w-c\"><a href=\"http:\/\/www.facebook.com\/sharer.php?u=https:\/\/advisingfamilies.org\/uk\/information-portal\/family-matters\/how-to-set-up-your-digital-legacy\/\" target=\"_blank\" title=\"Share to Facebook\" class=\"s3-facebook hint--top\"><\/a><a href=\"http:\/\/twitter.com\/intent\/tweet?text=How to set up your digital accounts so that your loved ones can access them if you&#8217;re not able to&url=https:\/\/advisingfamilies.org\/uk\/information-portal\/family-matters\/how-to-set-up-your-digital-legacy\/\" target=\"_blank\"  title=\"Share to Twitter\" class=\"s3-twitter hint--top\"><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>When a loved one dies or if they are incapacitated, you might wish to access their digital accounts for sentimental items such as photos and videos.<\/p>\n","protected":false},"author":9,"featured_media":1354,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[19,15],"tags":[285,290,113,289,283,284,288,291,286,287],"class_list":["post-1516","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-family-matters","category-life-after-death","tag-apple","tag-digital-accounts","tag-digital-assets","tag-digital-legacy","tag-facebook","tag-google","tag-instagram","tag-legacy-contact","tag-linkedin","tag-twitter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to set up your digital accounts so that your loved ones can access them if you&#039;re not able to - UK<\/title>\n<meta name=\"description\" content=\"Have you thought about what 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